Research on Performance Management Strategies for Public Hospitals: Based on the Perspective of Stakeholder Orientation

摘要：

Performance management in public hospitals is of great strategic significance to enhance the efficiency of Chinas medical service system and promote the reform of public hospitals. On the basis of summarizing the development of stakeholder theory, this paper makes a definition for the stakeholders of public hospitals, and carries out an analysis on the problems arising from the performance management of public hospitals based on the stakeholder-oriented theoretical framework. After that, this paper attempts to explore the strategies to improve performance management of public hospitals from the following aspects, namely governmentoriented, employee-oriented and market-oriented.

关键词： Stakeholders Performance management Public hospitals

作者: QIAN Minghui J1A Miaolei LIN Chun Canan Corns

作者单位: School of Information Resource Management, Renmin University of China, Beijing, 100872 School of Business, Renmin University of China, Beijing, 100872 Management Committee of Dongshan District, City of Jieyang, Guangdong Province, China, 522000 Australian School of Business, The University of New South Wales, NSW 2052, Australia

会议类型: 国际会议

会议名称: 2011 Exchange Conference--International Marketing Science and Information Technology(2011国际营销科学与信息技术交流大会)

会议地点: 贵阳

会议语种:英文

页码: 128-132

在线出版日期: 2011-12-17（万方平台首次上网日期，不代表论文的发表时间）