Research on the Manageable Moderators Between CSR and Consumer Support
The positive effect of Corporate Social Responsibility (CSR) on consumers support has been testified by many papers,but the researches on moderators are still not enough.Three factorial experiments were conducted in this paper to explore the manageable moderators between CSR and consumers support in Chinese consumer goods industry.The findings are as following.Good CSR records have positive effects on consumers support.It was testifled in different industries and samples. Both information sources and issue involvement have moderator effect,but industry correlation has no moderate effect.Theoretical and managerial implications were discussed according to these findings.
Corporate Social Responsibility Consumers Support Information Sources Issue Involvement Industry Correlation
LIU Yi FEI Xianzheng
Business School,Jianghan University,P.R.China,430065 Business School,Zhongnan University of Economics and Law,P.R.China,430074
国际会议
2010 Summit International Marketing Science and Management Technology Conference(2010年国际营销科学与管理技术大会)
浙江绍兴
英文
567-573
2010-08-07(万方平台首次上网日期,不代表论文的发表时间)