Research on Management Mode of Customer Archives in Modern EnterpriseInformation System

摘要：

Based on defining the concept and content of the customer archives,this paper expatiate on the importance of the customer archives in the modem enterprise archives information and resource architecture.It points out that the customer archives comprise of three parts,the basic customer documents,the transaction archives and the analysis documents,the customer archives should be processed centrally and dynamically to match the modem enterprise archives system.In practice,archives-establishing criteria and filing regulations should be made totally by archives management department,the sharing and interaction of customer archives in enterprise is important and emphasized.

关键词： Enterprise Archives System Customer Archives Archives Management

作者: LI Fujun FENG Xiaohong

作者单位: Management School,Tianjin Normal University,China

会议类型: 国际会议

会议名称: 2008 Summit Internayional Marketing Management Conference(2008国际营销管理首脑会议)

会议地点: 天津

会议语种:英文

页码: 123-127

在线出版日期: 2008-05-01（万方平台首次上网日期，不代表论文的发表时间）