Research on institutional contradiction and legitimacy crisis of internet car-hailing platform with the Grounded Theory
Based on the case of DiDi travel platform event, we used the grounded theory to analyze the legitimacy crisis occurrence mechanism of internet car-hailing platforms organizational field.We found that, the institutional contradiction between public welfare logic and profit logic in the process of DiDis Institutional Entrepreneurship leads to the legitimacy crisis;the crisis event causes the governments supervision, media attention and consumer resistance, which ultimately leads to the deterioration and spillover of legitimacy crisis from DiDi to the whole internet car-hailing platforms organizational field.
Internet Car-hailing Platforms Institutional Logic Organizational Field Institutional Legitimacy and Crisis
Jing Yang Liyun Jiang Yang Jing Liwen Mao Chunmiao Wang
School of Business Administration, Nanjing University of Finance and Economics,NanJing, 210023, China
国际会议
The Eighteenth Wuhan International Conference on E-Business(第18届武汉电子商务国际会议)
武汉
英文
501-508
2019-05-24(万方平台首次上网日期,不代表论文的发表时间)