Study of Construction and Implementation Strategies of EB Platform Service Convenience System under Six Sigma Concept

摘要：

　　In this Study,6 Sigma Concept was built in the research framework of Electronic Business(EB)Platform Service Convenience System under Business-to-Customer(B2C)mode,6 Sigma Management Model with service process as foundation,customer as core and improving quality of Service Convenience System as original intention was constructed,DMAIC implementation strategies were deeply explored with customer orientation,pursuit of zero-defect excellent quality and cost control methods in 6 Sigma Management Concept were used,the author wishes to provide EB enterprises with feasible reference about making operation and management strategies from the perspective of internet customer convenience.

作者: LI QIU Bowen LIU Xiaohui JIAN

作者单位: College of Management and Economics,Tianjin University,Tianjin 300072,China Tianjin University,Tianjin 300072,China School of Electrical and Electronic Engineering,Tianjin University of Technology,Tianjin 300384,Chin

会议类型: 国际会议

会议名称: The 2017 2nd International Seminar on Applied Physics, Optoelectronics and Photonics (APOP 2017) (2017年第二届应用物理、光电子学和光子学国际研讨会)

会议地点: 上海

会议语种:英文

页码: 50-56

在线出版日期: 2017-12-30（万方平台首次上网日期，不代表论文的发表时间）