Towards a Usability and Error Safety Net:A Multi-Phased Multi-Method Approach to Ensuring System Usability and Safety
The usability and safety of health information systems have become major issues in the design and implementation of useful healthcare IT.In this paper we describe a multi-phased multi-method approach to integrating usability engineering methods into system testing to ensure both usability and safety of healthcare IT upon widespread deployment.The approach involves usability testing followed by clinical simulation(conducted in-situ)and near-live recording of user interactions with systems.At key stages in this process,usability problems are identified and rectified forming a usability and technology-induced error safety net that catches different types of usability and safety problems prior to releasing systems widely in healthcare settings.
User-Computer Interface Patient Safety,Health Information Systems
Andre Kushniruk Yalini Senathirajah Elizabeth Borycki
School of Health Information Science,University of Victoria,Canada;Department of Development and Pla State University of New York,Brooklyn,USA School of Health Information Science,University of Victoria,Canada
国际会议
第十六届世界医药健康信息学大会((MEDINFO2017)、第二届世界医药健康信息学华语论坛(WCHIS 2017)、第15届全国医药信息学大会(CMIA 2017)
苏州
英文
763-767
2017-08-21(万方平台首次上网日期,不代表论文的发表时间)