Information and Communication Gaps in Intersectoral Healthcare Processes for Dementia Patients
In addition to general barriers of information exchange and communication in intersectoral healthcare processes,the healthcare process of dementia patients has unique requirements regarding the communication and information exchange of the various healthcare professionals and nonprofessional caregivers,such as relatives or their legal caregivers.We conduct a process analysis to determine the status quo of such healthcare processes in the region of Darmstadt,Germany and elicit existing gaps in the information and communication exchange.We identify key processes by performing a document analysis and conducting interviews with seven different healthcare professionals.The results of a weak point analysis based on advanced event driven process chains(EPC)point out 32 information and communication gaps summarized in four categories: information exchange information transfer” information provision” and activity impulse”.Our results show further opportunities regarding the support of caring relatives and primary care physicians.
Dementia Intersectoral Collaboration Workflow
Bianca Oppermann Bettina Zippel-Schultz Uta Augustin Andrea Popa Carsten Schultz Reinhold Haux
Peter L.Reichertz Institute for Medical Informatics,University of Braunschweig-Institute of Technolo German Foundation for the Chronically III,Fürth,Germany Institute for Innovation Research,University of Kiel,Kiel,Germany
国际会议
第十六届世界医药健康信息学大会((MEDINFO2017)、第二届世界医药健康信息学华语论坛(WCHIS 2017)、第15届全国医药信息学大会(CMIA 2017)
苏州
英文
788-792
2017-08-21（万方平台首次上网日期，不代表论文的发表时间）