Change Management Strategies:Transforming a Difficult Implementation into a Successful One
The implementation of health Information Technologies(IT)contributes to improve quality of care and management processes.In spite,evidence shows that the rates of IT adoption are not the expected ones.Since 2004,Public Healthcare System of Buenos Aires city has been implementing a Healthcare Information System with a difficult adoption in clinical setting.In December 2015,the Government made some changes that allowed the implementation of an Electronic Health Record in 20 Primary Care Centers.This paper describes the change management strategies that were designed in order to transform a difficult implementation into a successful one.The combination of timely approach to change management,good governance and specialized human resources were keys to achieve this goal.
Electronic health record Healthcare system Change management
Giussi María Victoria Baum Analía Plazzotta Fernando Muguerza Pablo González Bernaldo de Quirós Fernán
Clinical Informatics Office,Ministry of Health,Buenos Aires city,Argentine IT department,Ministry of Health,Buenos Aires city,Argentine Government Health Advisor,Buenos Aires city,Argentine
国际会议
第十六届世界医药健康信息学大会((MEDINFO2017)、第二届世界医药健康信息学华语论坛(WCHIS 2017)、第15届全国医药信息学大会(CMIA 2017)
苏州
英文
813-817
2017-08-21（万方平台首次上网日期，不代表论文的发表时间）