Measuring User Satisfaction with Clinical Information Systems:What Really Matters?

摘要：

　　The healthcare industry is increasingly investing in information systems/Information technology to enhance patient outcomes and organizational performance.This study qualitatively investigates the relationship between the overall satisfaction and five key aspects of clinical information systems.The results show that intuitive,easy-to-use,and collaboration enabling systems are more likely to satisfy users.The level of technical support and training also play key roles in determining user satisfaction in the clinical domain.

关键词： Information Systems Personal Satisfaction Health Care Behavior

作者: Jonathan L.Schaffer Peter Haddad Nilmini Wickramasinghe

作者单位: Cleveland Clinic,Ohio,USA Faculty of Health,Deakin University,Melbourne,Victoria,Australia;Health Informatics Management Unit,

会议类型: 国际会议

会议名称: 第十六届世界医药健康信息学大会((MEDINFO2017)、第二届世界医药健康信息学华语论坛(WCHIS 2017)、第15届全国医药信息学大会(CMIA 2017)

会议地点: 苏州

会议语种:英文

页码: 1311-1311

在线出版日期: 2017-08-21（万方平台首次上网日期，不代表论文的发表时间）