A Demonstration of QA System Based on Knowledge Base
QA service is one important service for Telecommunication,while its very difficult because of the variety of question formations.This paper designs and implements an automatic QA system based on knowledge base.We first construct a knowledge base using the Entity-Attribute-Value model.We collect the entities,the corresponding attributes and values from a corpus in Telecommunication domain.We analyze customersquestions,extract entities and attributes from the questions,get the question type to retrieve answers from the knowledge base.The results show our system work well especially for multiquestions.
QA system Knowledge base Entity Multi-questions
Zhenjiang Dong Hong Chen Jingqiang Chen Huakang Li Tao Li
Cloud Computing and IT Product Operation ZTE Corporation,Nanjing 210012,China Institute of Computer Technology,Nanjing University of Posts and Telecommunications,Nanjing 210023,C
国际会议
International Asia-Pacific Web Conference(第18届国际亚太互联网大会)
苏州
英文
579-582
2016-09-23(万方平台首次上网日期,不代表论文的发表时间)