Demand Differentiation Research of Outpatients in Chinas Large General Hospitals Based on Health Seeking Behaviors
From the perspective of health-seeking behavior, this paper investigates outpatients in a tertiary hospital in Sichuan Province, identifies the factors influencing patients health seeking behavior by using nonparametric-test, and describes three dimensions from these factors to explore the differences between distinct health care demand of outpatients which is affected by many factors in todays hierarchical diagnosis and treatment policy (HDATP) environment by means of factor and cluster analysis.The study finds that the characteristics of medical treatment demand of outpatients in general hospital can be classified into three types: cost-oriented, cost-performance-oriented and efficacy-oriented.For the latter two types of outpatients, the impact of differentiation medicare rule is limited, so a variety of a highly targeted policy measures is needed to promote the outpatients rational triage in large hospitals.
Health seeking behavior Health care demand Demand differentiation
LUO Le HE Xiaoli ZhANG Xinli
Business school,Sichuan University,P.R.China,610064 Outpatient department of West China Hospital,Sichuan University,P.R.China,610041
国际会议
山东 日照
英文
32-39
2015-08-17（万方平台首次上网日期，不代表论文的发表时间）