A Framework of Government Service Outsourcing: Crowdsourcing Based on Mobile E-Government
Building an efficient and clean government and improving the level of public service delivery are important goals of political restructuring in China.With the rapid development of mobile E-Government, the introduction of innovative crowdsourcing mode in public service supply is analyzed.Then, major components of this mode are explored, including crowdsourcing platform,outsourcer, contractor, and payment mode.On this basis, public service crowdsourcing model is constructed and elaborated by applying public service value chain analysis method.As the preliminary work of public service crowdsourcing, construction the model of public service crowdsourcing based on mobile E-Government lays foundations for the Chinese governments reform and innovation of public service delivery.Further, a crowdsourcing case in Chengdu City, Sichuan Province is briefly discussed.Finally, directions for further studies on public service crowdsourcing are proposed.
Mobile E-Government Public service Crowdsourcing Value chain
GAO Tian-peng WANG Yu-dong
School of Political Science and Public Administration,University of Electronic Science and Technology of China,Chengdu,P.R.China,611731
国际会议
2015 International Conference on Public Administration (11 th)2015(第十一届)公共管理国际会议
印度尼西亚
英文
445-452
2015-12-09(万方平台首次上网日期,不代表论文的发表时间)