The Influence of Boundary Spanning Capability on Cultural Differences--Multi-case Study from Vendors Perspective
Most offshore IS outsourcing projects were failed.Communication and coordination problems caused by cultural differences between clients and vendors are important reasons.The theory of boundary spanning capability provides a new theoretical perspective for research of coordination and communication mechanisms between clients and vendors.In this paper, we chose three vendors focused on software testing to investigate the influence of boundary spanning capability on cultural differences.We found that high boundary spanning capability can reduce the influence of cultural differences, and improve the success.
boundary spanning capability offshore outsourcing cultural differences outsourcing success
Yang Bo Li Yuzhu Zheng Chunhan Jinhua
School of Information, Renmin University of China Charlton College of Business, Umass Dartmouth
国际会议
The Thirteenth Wuhan International Conference on E-Business(第十三届武汉电子商务国际会议)(WHICEB2014)
武汉
英文
560-567
2014-05-31(万方平台首次上网日期,不代表论文的发表时间)