The Empirical Study of Relationship among Emotional Intelligence, Employee Emotion and Contextual Performance in the Workplace

摘要：

　　Since the 1990s when Salovey and Mayer firstly raise the phrase Emotional Intelligence till Goleman published the book Emotional Intelligence.The concept of Emotional Intelligence became widely spread in all fields.And as the increasing of the knowledge-based employees, problems of emotion management in the workplace has been highlighted, how should employers cultivate employees Emotional Intelligence? And in different workplace, in the face of different organization situation, what employers could do to improve employees positive emotion in order to better improve personal contextual performance and organization overall performance? In this study we base on the existing literature and analysis, combine with mature measurement scale, use a questionnaire method to get data, and successfully build a multidimensional model which described relationship of Emotional Intelligence, Employees Emotion and Contextual Performance.And we collected the data from 283 student of Sichuan University MBAs, analyzed the influence of different dimensions of emotional intelligence to the surrounding performance.By this way, we intend to provide persuasive guidance and advice for the enterprise management practices.

关键词： emotional intelligence employee emotion contextual performance

作者: Liu Ping Pu Lunfang Sun Ningyun Zeng Weilin

作者单位: Business School, Sichuan University, Chengdu, P.R.China, 10064

会议类型: 国际会议

会议名称: 2013 International Conference on Strategic Management(2013年战略管理国际会议)

会议地点: 成都

会议语种:英文

页码: 423-434

在线出版日期: 2013-12-15（万方平台首次上网日期，不代表论文的发表时间）