A Study on Employee Relationship Management Strategy from the Perspective of Enterprise Labor Dispute Governance

摘要：

　　The labor dispute governance includes labor dispute prevention and labor dispute settlement, covering the concerns about and intervention in the whole process before and after a dispute occurs.The employee relationship management strategy from the perspective of labor dispute governance follows the principle of establishing an enterprise labor dispute governance system dominated by pre-event prevention and supported by in-the-event control and post-event remedy and proper treatment.Specifically, it includes the strategy for labor dispute in the bud, labor dispute settlement and the strategy after the settlement, daily strategy aiming at resolving the potential disputes, core strategy of establishing the long-term labor dispute governance mechanism and peripheral strategy of wider employee relationship management.

关键词： Labor dispute governance Labor dispute settlement Labor dispute prevention Employee relationship management strategy

作者: ZHAN Jing

作者单位: School of Labor Economics, Capital University of Economics and Business, P.R.China, 100170

会议类型: 国际会议

会议名称: The Twelfth International Symposium-Management Science & Engineering(第十二届管理科学与工程国际学术会议)

会议地点: 南京

会议语种:英文

页码: 240-246

在线出版日期: 2013-09-13（万方平台首次上网日期，不代表论文的发表时间）