Risk Management in the Design of Engineering as Sociotechnical Systems
This paper reviews risk management as commonly applied in engineering projects,addresses shortcomings,and introduces additional thinking on uncertainty in engineering projects.Despite practices in risk management,unexpected events leading to unacceptable outcomes continue to happen.As practiced,common methods rest upon input measures from experts,in particular to evaluate the probability and effect of a risk.Limitations are well known,including errors,disparate use of qualitative measures,biases and overconfidence,prioritization and focus on local effect rather than systemic value,and meaningless combined exposure scores.By viewing the engineering project as a sociotechnical system,we consider human expertise not as constraint but as fundamental to the system.Rather than removal of human judgment,we seek to position people to leverage existing judgment within limits of relevance while stimulating attention and learning towards systemically relevant options.We propose the design of projects that incorporate human attention in identification and response to risks as learning and coordination within the projects broader sociotechnical architecture.
Risk Uncertainty Plans Engineering Project Management Sociotechnical Systems Systemic Risk
Bryan R.MOSER Ralph T.WOOD Kazuo HIEKATA
Massachusetts Institute of Technology Global Project Design University of Tokyo
国际会议
The 21st ISPE International Conference on Concurrent Engineering (2014国际并行工程学术会议)
北京
英文
635-646
2014-09-08（万方平台首次上网日期，不代表论文的发表时间）