A Kind of Knowledge Management Assessment Model and Metrics
Knowledge Management(KM)is very critical to any organization,and knowledge management assessment plays an important role on judging and identifying shortcomings and advantages of knowledge management practices.This paper puts forward an assessment model named 3D-CUBE,which is a three-dimension reference frame; three axis are KM Implement Stage,KM Management Capability,and KM Support Capability.Based on the assessment method,some metrics are designed to measure the status of KM activities,such as execution quality,execution defaults,and so on.3D-CUBE model and metrics are aimed to efficiently and accurately promote knowledge management maturity assessment capability.
LIYUN TIAN BO GONG BEI CHEN ZHI LI
Dept.of Science Research,Academy of Equipment,Beijing 101416,China Dept.of Information Equipment,Academy of Equipment,Beijing 101416,China Dept.of Medical Research,the Hospital of 306,Beijing 100008-China Dept.of Computer Science and Engineering,Shanghai Jiao Tong University,Shanghai 200030,China
国际会议
2014 International Conference on Management and Engineering(CME 2014)(2014管理与工程国际会议)
上海
英文
1-6
2014-05-24(万方平台首次上网日期,不代表论文的发表时间)