Implicit Elements of Human Behavior in Public Management Process

摘要：

　　Efficient management of public workers behavior is crucial to the process of implementing government policies.In order to manage human behavior it is necessary to get to know its mechanisms, to understand why people behave the way they do.Visible behavior, i.e.how we see that people behave, is affected by psychological, implicit elements, which are motivation, attitude and personality.Therefore, it is crucial for a manager to know how to motivate people, how to affect their attitude, how to minimize negative personality traits and strengthen the positive aspects.This paper, by introducing different management models and theories, presents various ways to influence implicit constituents of human behavior in order to affect employees performance and raise the effectiveness of public management.

关键词： Human resource management Public management Organizational behavior Personality Attitude Motivation

作者: ZHU Xiao-ning Natalia Kosana GOLDYSIAK

作者单位: School of Political Science and Public Administration,University of Electronic Science and Technology of China,Chengdu,P.R.China,611731

会议类型: 国际会议

会议名称: 2013 International Conference on Public Administration (9th)(2013年第九届公共管理国际会议)

会议地点: 南非

会议语种:英文

页码: 46-52

在线出版日期: 2013-10-31（万方平台首次上网日期，不代表论文的发表时间）