Government Process Reengineering in China

摘要：

　　China has undergone rapid economic development since the reform and open-up policy has been implemented in 1978.However administrative reform does not keep up with the pace of economic system reform in China.Traditional bureaucratic procedures and government process which are not market-oriented and customer-oriented hinder the efficiency and performances of government departments to some extent.Thus there is an urgent need to reengineer the process to improve government performance.Accompanied by the development of New Public Management Theory Movement, process reengineering becomes the core content of government reengineering strategy in western countries.Furthermore, with the coming of information era, the deepening of administrative system reform and the construction of service-oriented government in China, process reengineering becomes one of the most important aspects of administrative system reform in China in recent years.Some local governments in China have attempted to apply the theory and method of Business Process Reengineering in government process management.However, the practice is also faced with some difficulties and challenges, which draw the attention of scholars to further explore the issue of governments public service process reengineering.In this article, the authors analyze the public demand and feasibility of government process reengineering in China, study the status quo, characteristics and the practice of government process reengineering in China by analyzing the case of Shanghai Xuhui District, and make some suggestions on the further development of government process reengineering in China.

关键词： Government Process Reengineering China Case

作者: JIANG Xiao-ping WU Min

作者单位: School of Public Administration,Sichuan University,Chengdu,P.R.China,610065

会议类型: 国际会议

会议名称: 2013 International Conference on Public Administration (9th)(2013年第九届公共管理国际会议)

会议地点: 南非

会议语种:英文

页码: 455-467

在线出版日期: 2013-10-31（万方平台首次上网日期，不代表论文的发表时间）