Public Services at the Grassroots:The Case of UISC in Bangladesh
Bringing public services to the doorstep of the people at the grassroots level is a difficult enterprise of any government.The difficulty arises out of corruption, bureaucratic inertia and vested-interest politics.The govemment of Bangladesh through an institutional innovation breaks this cycle of difficulties and ensures the services easy and affordable.This innovation captures a variety of modem public administration tools and strategies like application of ICTs, cost-cuts, and hands-on NPM-modeled public services.This institutional innovation is Union Information and Services Center (UISC) established at all Unions Parishad—the lowest tier of governance in Bangladesh.A number of government services are provided by the UISC which is run by local entrepreneurs, hosted and monitored by Union Parishad, supported and supervised by central administration and assisted by many non-profit organizations.The UISCs are benefitting local people and leave a number of positive implications which includes among others corruption-free public services at the doorstep of rural people at an affordable cost, bridging the widening digital divide and preparing an IT-savvy community, generating entrepreneurship and employment, and empowerment of women at the rural settings.
UISCs IT-related services Union Parishad Local governance
Muhammad MuinulIslam Mohammad KamrulHasan
Department of Public Administration,Jahangirnagar University,Bangladesh Ministry of Public Administration,Government of Bangladesh,Bangladesh
国际会议
2013 International Conference on Public Administration (9th)(2013年第九届公共管理国际会议)
南非
英文
640-645
2013-10-31（万方平台首次上网日期，不代表论文的发表时间）