Innovative Local Government Strategies for Improved Service Delivery:The South African Case

摘要：

　　Globalisation, the global financial meltdown and the enhancement of IT caused concerns as to how governments would react in respect of inter alia service delivery.The recent local government service delivery protests in South Africa could confirm these concerns.However, through legislative measures, additional financial resources and innovative programmatic interventions such as the Local Government Turnaround Strategy (LGTAS), the 2013 Single Public Service Bill and the National Development Strategy 2030 government introduced strategies ranging from a single public services on all spheres of government to ensure efficiency, quality and collaboration by all institutions, differentiation to ensure a better fit of responsibilities between provinces and local government and appointing competent officials to strengthen the performance of local government and thus improve service delivery, are deliberated upon in this paper/article.

关键词： Innovative local government strategies Service delivery Local government performance Local government

作者: Hendri KROUKAMP

作者单位: Faculty of Economic and Management Sciences and Professor：Department of Public Administration and Management,University of the Free State,P O Box 339,Bloemfontein,South Africa,9300

会议类型: 国际会议

会议名称: 2013 International Conference on Public Administration (9th)(2013年第九届公共管理国际会议)

会议地点: 南非

会议语种:英文

页码: 671-680

在线出版日期: 2013-10-31（万方平台首次上网日期，不代表论文的发表时间）