Research on the Benefits of Self-assessment for Business Excellence
-In discussing the importance of self-assessment benefits and the maturity of the quality management system in attaining these benefits, it is necessary to recognise the intents of implementing ISO 9000 standards.For the SQC organisations which are also ISO 9000 certified, the underlying premise of certification is that the creation of products and services is the result of the established QMS.As such the intent is to maintain the system in achieving the desired quality as benefits for all interested parties.My preliminary study had shown the organisational contexts are reactive to these benefits, despite a strong management involvement and leadership system in setting directions or business excellence.
self~assessment benefit importance quality management
Liu Hongzhen
International School Wuhan University of Science and Technology Wuhan,China
国际会议
南京
英文
1093-1097
2013-06-08（万方平台首次上网日期，不代表论文的发表时间）