Fuzzy comprehensive evaluation on the government purchase pension service quality management
This paper is combined with successful cases of the Chinese typical city governments purchase pension service, and on this basis, analyzing the present situations、 advantages and disadvantages of social organizations provide pension service quality supervision and evaluation in actual operation.The developed countries mature management experience for reference, using the theory of system engineering to construct suitable for Chinese government purchase pension service quality management effectiveness index system from four aspects, which is the life care services, physical and mental health services, leisure and recreation services and safety and hygiene services, and to evaluate each factor priority of the index systems criterion layer and the index layer with quantitative fuzzy comprehensive method.Evaluation result for guarantee elderly pension life quality, improve allocation efficiency of the public service resource, and perfect the pension service management processes, thus promoting the development of social organizations, expanding public management theory and research method has a very important practical and theoretical significance.
Government purchase Pension service Quality management NSFDSS Comprehensive evaluation
Wang XuJia Lai Yu
School of Management Xian University of Architecture and Technology Xian 710055,P.R.China
国际会议
南京
英文
1272-1275
2013-06-08（万方平台首次上网日期，不代表论文的发表时间）