Research on building customer value ontology based on extension knowledge
Domain Ontology can be used to describe various knowledge of a specific domain, but so far none of the common ontology-describing methods provides an effective solution to solve contradictory problems.This can be efficiently processed by complex element, which is proposed in this paper.The method will be illustrated through a solution to the domain of customer value based on complex-element ontology, which massively contrib utes in excavating customer data by Extension Data Mining and extending customer value by Extension Strategy Generation System.
X.L.Liang W.H.Li
School of Computer, Guangdong University of Technology, Guangzhou, Cruangdong, China
国际会议
International Symposium on Extenics and Innovation Methods(可拓性与创新方法国际研讨会)
北京
英文
109-114
2013-08-16（万方平台首次上网日期，不代表论文的发表时间）