The Impact of Boundary Spanning Capability on Success of Offshore IS Outsourcing--From the Vendors Perspective

摘要：

　　Past research has shown that most offshore IS outsourcing projects were failed.Communication and coordination problems caused by culture differences between clients and vendors are important reasons for the failures.The theory of boundary spanning capability provides a new theoretical perspective for research of coordination and communication mechanisms between clients and vendors in offshore IS outsourcing.This paper takes culture differences as mediator to study the impact mechanisms of vendors boundary spanning capability on success of offshore IS outsourcing.The research model is empirically tested on a sample of 102 offshore IS ontsourcing projects from 20 vendors in China.The results suggest that vendors boundary spanning capability significantly improves outsourcing success.Moreover,vendors boundary spanning capability has a negative impact on culture differences and culture differences negatively influence the outeourcing success.Finally,we find that culture differences mediate partly the relationship between boundary spanning capability and outsoureing success.

关键词： offshore IS outsoureing boundary spanning capability outsourcing success culture differences

作者: Bo Yang Yuan Yuan Mingzhu Liu

作者单位: MIS Department, School of Information, Renmin University of China, Beijing, 100872, China

会议类型: 国际会议

会议名称: The Twelfth Wuhan International Conference on E-Business(第十二届武汉电子商务国际会议)

会议地点: 武汉

会议语种:英文

页码: 846-858

在线出版日期: 2013-05-25（万方平台首次上网日期，不代表论文的发表时间）