Development of Quality Cost Model within a Supply Chain Environment
Determining the quality cost is one of the best ways that can assist industrial or business organizations to know clearly the investment and return of their quality improvement efforts.The information provided by accurate quality cost calculation is also a significant tool that can assist our assessment of the effectiveness of quality management system,as well as identification of quality issues within the organization and creation of opportunities for improvement.The purpose of this paper is to show the development of a quality cost model that includes all possible quality cost components such as Prevention,Appraisal and Failure (P.A.F) costs.Based on reviewing and analyzing various quality cost models,a generic quality cost model is developed.The proposed model can be used as a tool to calculate various quality costs.In addition,it can be used to determine the most serious failure cost.A case study has used to validate the proposed model.In this case,the implementation showed that the model is able to identify and quantify the hidden cost related to the quality in electronic assembly plant.Also,it is used to identify the potential improvement opportunities within the plant.
Quality cost Modeling Direct Quality Cost and Improvement opportunities
Lutfi Aniza Michael H.Wang Rieger Fritz
Department of Industrial & Manufacturing Systems Engineering University of Windsor, Windsor,Ontario, Odette School of Business Administration, University of Windsor, Windsor, Ontario, N9B 3P4CANADA
国际会议
济南
英文
737-742
2013-05-18（万方平台首次上网日期，不代表论文的发表时间）