The model building research of product innovation design quality based on QFD and KANO

摘要：

　　The original of product design innovation move from driving by technology innovation to customer needs,technical innovation and service patterns CTS driving(Customer Needs,Technological Innovation and Service).The previous theory of product design did not suit to new environmental factor and also did not reflect and synthesize other factor for product design.QFD is a system method which transform customer needs to definite measure for design product or design service.The theory of KANO provide five types of customer needs,with analyzing the needs of customer in order to provide design direction for product design.Paper research with the main line of QFD,through HOQ technique of QFD,delivering customer needs to designer,utilizing KANO model to identify various kinds of needs,through the transform of importance degree,sequencing importance degree of AHP for customer needs,combining above all so that clarify direct of design in order to ensure the quality of design.

关键词： QFD KANO Innovative Design House of Quality Customer Needs Quality Characteristic

作者: Lichen Zong suihuai Yu bo Li

作者单位: Electromechanical institute; Northwestern polytechnical university; Shanxi; 717600; China Northwestern polytechnical university; Shanxi; 717600; China

会议类型: 国际会议

会议名称: 3rd International Conference on Frontiers of Manufacturing and Design Science(第三届制造与设计科学前沿国际会议(ICFMD))

会议地点: 香港

会议语种:英文

页码: 1467-1472

在线出版日期: 2012-12-11（万方平台首次上网日期，不代表论文的发表时间）