A Field Study of Work Demands on Railway Traffic Dispatchers in Centralised Centres
In this paper,the work demands of the dispatchers in centralized centers were investigated.The factors contributing to the work demands were defined preliminarily by specialist workshops and were determined using a series of methods in a field study.The results of our investigation indicate that the total number of trains and frequency of communication are major roles in the total work demands of the dispatchers.Additionally,there are regional distinctions due to the presence of different technologies and network infrastructures.
railway railway traffic dispatcher work demands workload
Jing Qiu Rolf Helbig
Institute of Reliability Engineering School of Mechatronics Engineering of UESTC Chengdu, China Institute of Ergonomics Darmstadt University of Technology Darmstadt, Germany
国际会议
成都
英文
1454-1457
2012-06-15（万方平台首次上网日期，不代表论文的发表时间）