A Hybrid Approach to Investigate Central Kitchen Green Performance in Uncertainty
in recent years, environmental consciousness is on the rise. Many scholars have addressed environmental issues and green performances posed have begun to be studied. There is growing importance for green performance requested from customers, government, non-governmental organizations, and stakeholders in hospitality industry. The managers should not ignore the environmental problems that may have impact. Therefore, the green supply chain management has become an important issue. There arc no clear quantitative indicators to decide the level of greenness of business yet, however, even scarcity of literature on how the analytic framework in uncertainty with dependence and interactive relationships should be properly implemented. This study proposes a hybrid approach -using the analytic network process (ANP) analyze the ependence aspects, the importance performance analysis (IPA) to draw implications for managing green performance criteria and applies fuzzy set theory to evaluate the uncertainty. Four dependence aspects and thirty-four interactive criteria are evaluated a well-know central kitchen in Chinese Taipei. The results and concluding remarks arc discussed.
balanced scorecard analytic network process importance performance analysis
Ray Wang Li-Mei Hung
34 Chung-Chie Rd, Sha Lu District, Taichung, 443, Chinese Taipei
国际会议
大连
英文
319-323
2011-07-10（万方平台首次上网日期，不代表论文的发表时间）