会议专题

Exploring the Effectiveness of Guilt Appeals: Perspectives of a Small Non-profit Organisation

This study explores the relationships between anticipatory guilt, attitude towards the brand, inferences of manipulative intent (IMI) and donation intention. Lifewater Canada is a small non-profit organisation that specialises in developing and drilling water wells in Liberia, Nigeria, Kenya, Haiti and Zambia. Lifewater Canada advertisements were chosen as the stimulus due to limited consumer awareness and knowledge of the brand. The literature suggests that there is a positive relationship between anticipatory guilt and donation intention (e.g. Lindsey, 2005). However, it is unclear whether anticipatory guilt advertisements will work for brands that are relatively unknown (e.g. low awareness and low knowledge). This research will investigate the direct and indirect effects of guilt appeals on donation intention for a small non-profit organisation.

guilt appeal anticipatory guilt non-profit organisation donation advertising

Michael Lwin Ian Phau

Curtin University, Australia

国际会议

The Thirteenth West Lake International Conference on Small & Medium Business(第十三届西湖国际中小企业研讨会 WLICSMB2011)

杭州

英文

749-755

2011-10-15(万方平台首次上网日期,不代表论文的发表时间)