Game Analysis on Service Recovery of the Retail Company

摘要：

From the perspective of game thesis, abilities of the company, market condition, and the cost of service recovery are the main factors that the retail companies should consider when thinking their system of service recovery. Government was suggested to consider the market condition when regulating the retail companies for service recovery.

关键词： game analysis servicerecovery theretail company

作者: LI Qing-wen

作者单位: Guangxi International Business Vocational College, Nanning 530007, China

会议类型: 国际会议

会议名称: 2011 3rd International Conference on Computer Engineering and Applications(2011第三届计算机工程与应用国际会议 ICCEA2011)

会议地点: 海口

会议语种:英文

页码: 7-9

在线出版日期: 2011-07-15（万方平台首次上网日期，不代表论文的发表时间）