会议专题

The Relationship among Organizational Learning, Quality Method Integration and Performance

Quality management practices and continuous learning are two critical success factors within enterprises. While the implementation of quality management methods has recently shown a clear integrating trend, organizational learning (OL) has attracted much more attention. However, there’s little research has been conducted on the relationship between quality method integration (QMI) and OL, or their impact on performance. The purpose of this paper is to investigate the relationship among OL, QMI and performance. Six hypotheses are formulated on the relationship among OL, QMI and performance. The research is based on the survey data from 543 companies in 10 countries / regions. Structure equation modeling (SEM) is used to analyze the data. The results show that OL directly contributes to QMI with a time lag, but does not directly contribute to performance. The results suggest that companies have to invested more emphasis on OL when implementing QMI and be patient to wait for the result.

organizationallearning(OL) qualitymethod integration (QMI) performance

Xiaona Wang Yezhuang Tian Yanjiang Cheng Yaqin Hao

Chunhong Li School of Management Harbin Institute of Technology Harbin, China Liren College Yanshan UniversityQinhuangdao, ChinaYanshan UniversityQinhuangdao, China

国际会议

2011 International Conference on Business Management and Electronic Information(2011商业管理与电子信息国际学术会议 BMEI2011)

广州

英文

1-4

2011-05-13(万方平台首次上网日期,不代表论文的发表时间)