Mapping the Government Social Media Landscape in China and the United States
The revolution in information and communication technologies (ICT) is changing not only the daily lives of people but also the interactions between governments and citizens. Bertot, Jaeger & Grimes assert that the combination of e-government, social media, Web-enabled technologies, mobile technologies, transparency policy initiatives, and citizen desire for open and transparent government are fomenting a new age of opportunity 4. Digital government or electronic government (e-government) supports and redefines existing and new information, communication and transaction-related interactions with stakeholders (e.g., citizens and businesses) through ICT, especially through the Internet and Web technologies, for the purpose of improving government processes and overall government performance 29. The rise of the Internet in the early 1990s has allowed the proportion of the worlds population considered “networked to grown from the low millions to the low billions. A more recent trend has social media becoming part of every-day life for citizens world-wide. For example, social media has become a central mechanism for civil society organizations to connect with their many stakeholders; regular citizens, activists, nongovernmental organizations, telecommunications firms, software providers, and governments, among others 9.
Tuo Zheng Theresa Pardo Lei Zheng
Fudan University Room 619,Wenke Building NO.220,Handan Road, Shang, China Center for Technology in Government, University at Albany, State University of New York
国际会议
上海
英文
1-19
2012-05-25（万方平台首次上网日期，不代表论文的发表时间）