An Empirical Assessment of Reorganization in Federal Agencies: Evidence from a Natural Experiment of the USCIS
Reorganization of the executive branch has long been popular as a major project of many administrations, each having their own reasons for it. Although some scholars have investigated the consequences of reorganization, very few of these evaluations have been done empirically. Using a natural experiment (quasi-experiment) setting, which has been rarely offered in public administration and management research, this study examines the effectiveness of reorganization of the USCIS under the DHS. First, we investigate whether the stated goal of improving organizational performance was met after the reorganization. Then, we examine whether the reorganization of the USCIS was the key factor that changed its organizational performance. The results from our group-means comparisons confirm that there have been significant improvements in organizational performance in the experiment group (USCIS). However, the results from the OLS regressions do not support the positive effect of the reorganization on organizational performance. Instead, the findings from this study suggest that the performance improvement in the experiment group was mostly affected by the improvements of other managerial factors, such as cooperation, communication, performance culture, empowerment, and entrepreneurship, rather than by the reorganization itself. This study further discusses the implications of these findings as well as suggestions for future research on reorganization.
Soo-Young Lee Taesik Yun Andrew B. Whitford Jisang Kim
Graduate of Public Administration Seoul National University Seoul, Korea 130-791 Department of Public Administration and Policy The University of Georgia 204 Baldwin Hall Athens, GA Graduate Student Graduate of Public Administration Seoul National University Seoul, Korea 130-791
国际会议
上海
英文
1-37
2012-05-25（万方平台首次上网日期，不代表论文的发表时间）