Dynamic Optimization of Commercial Bank Major Channels

摘要：

In this paper, we made a dynamic optimization for the number of major channels’ counters in commercial bank outlets. Our study depends on queuing theory and use observation data of three bank outlets. To do this, the authors analyzed observation data then found that open reasonable numbers of window in terms of time interval could effectively cut down costs and customer’s waiting time.

关键词： Commercial Bank M/M/c dynamic optimization

作者: Qun Zhang Zhonghui Dong Zhian Zhu

作者单位: Xian Technological UniversityXian, China Xian Technological University Xian, China

会议类型: 国际会议

会议名称: 2011 Fourth International Conference on Business Intelligence and Financial Engineering(第四届商务智能与金融工程国际会议 BIFE2011)

会议地点: 武汉

会议语种:英文

页码: 627-630

在线出版日期: 2011-10-17（万方平台首次上网日期，不代表论文的发表时间）