A Hybrid Approach to IT Outsourcing Vendor Selection by Integrated Analytic Network Process and Grey Relational Analysis

摘要：

This paper proposes a two-stage vendor selection framework for IT outsourcing in commercial banks.With the social choice function—Dodgson function, the first stage is a trial phase that helps the decisionmaker find the potential vendors, then, the decisionmaker employs those chosen vendors for the final selection with modified grey relational analysis (GRA) integrated analytic network process (ANP), which emphasizes the interrelation among those selection criteria, and avoids the subjective estimation of experts and practitioners.The result of the empirical study shows that the proposed method is practical for ranking competing vendors in terms of their overall performance with respect to multiple interdependence criteria for IT outsourcing in commercial banks.

关键词： IT outsourcing Analytic network process Dodgson function Social choice function Grey relational analysis Commercial bank.

作者: CAO Jie CAO Gu

作者单位: School of Economics and Management,Nanjing University of Information Science & Technology,Nanjing,Ch School of Economics and Management ChangZhou Institute of Technology,Changzhou 213022,Jiangsu,China

会议类型: 国际会议

会议名称: 2011 IEEE International Conference on Grey System and Intelligent Services Joint with the 15th WOSC International Congress on Cybernetics and System(2011 IEEE灰色系统与智能服务国际会议暨系统与控制世界组织第15届年会)

会议地点: 南京

会议语种:英文

页码: 656-664

在线出版日期: 2011-09-15（万方平台首次上网日期，不代表论文的发表时间）