会议专题

Predicting Car Purchase Intent Using Data Mining Approach

Data mining involves the exploration and analysis of large databases to find patterns and valuable information that can aid in decision making. This paper illustrates the use of data mining approach to build predictive models for predicting customers intent of car purchase after booking a car. Records show that a customer who has booked a car has the tendency to cancel their booking. Three data mining predictive models: Logistic Regression (LR), Decision Tree (DT) and Neural Network (NN) were used to model the intent of purchase (IOP). The sample for this study has 1935 cases. The data was partitioned into training (70%) and validation (30%) samples. Comparisons of the performance of these three predictive models were based on the validation accuracy rate, sensitivity and specificity. Results show that all three models validation accuracy rate are quite similar (LR= 91.79%, CART=91.17%, NN= 91.17%) while LR has the highest sensitivity (LR= 87.77%, CART=85.47%, NN=85.89%). Important customer characteristics were also revealed from these models.

logistic regression decision tree data mining, classification predictive modeling

Yap Bee Wah Nor Huwaina Ismail Simon Fong

Faculty of Computer and Mathematical Sciences Universiti Teknologi MARA 40450 Shah Alam, Selangor, M Department of Computer and Information Science,University of Macau, China

国际会议

2011 Eighth International Conference on Fuzzy System and Knowledge Discovery(第八届模糊系统与知识发现国际会议 FSKD 2011)

上海

英文

2049-2054

2011-07-26(万方平台首次上网日期,不代表论文的发表时间)