On Strategies of Crisis Communication in Government Websites:The Case of Wenchuan Earthquake and Yushu Earthquake1

摘要：

According to the empirical research of the earthquake reports of government websites in China, the article analyzes the problems of government websites on the information openness of emergencies. It is also found that government websites didnt open information to public with timeliness and completeness, and didnt pay enough attention to the feedback from public in the emergency. Finally, it suggests that government websites should improve the strategies of information disclosure and orientation by disorientation and integrative communication.

关键词： Government website Crisis reporting Information disclosure Communication strategy

作者: YANG Qin

作者单位: School of Art and Communication, Southwest Jiaotong University, Chengdu, P.R. China, 610031

会议类型: 国际会议

会议名称: 2010 International Conference on Public Administration(6th)(2010 第六届公共管理国际会议)

会议地点: 澳大利亚堪培拉

会议语种:英文

页码: 679-684

在线出版日期: 2010-10-22（万方平台首次上网日期，不代表论文的发表时间）