Crisis Communication: The Government and Media in Public Crisis
In recent years, as Chinas social modernization and market-oriented continuing improving, the problems of widening wealth gap and increasing social differentiation become more and more serious. Whats more, the likelihood of the irrational action conflict of the individual and even the collective is increasing, the risk of the whole community becomes increasingly realistic, and the trend is escalating. How to effectively deal with these crises is a pressing practical problem to the government. It is very important for the information exchange and communication between the governments and the public in the crisis management process, for this kind of exchange and communication can promote the stability of society, enhance the credibility of the government, and eliminate the throes as the information asymmetry and rumors spread. In actual operation, this communication is available through media coverage. So, to public crises, its essential to stabilize a temporary disorder of the social system that the government and the media establish a good communication mechanism of mutual trust, fully use the information dissemination superiority of media, guide the media to fair, timely, comprehensive reports and obtain public support and feedback for the government measures .
Public crisis The government Media Crisis communication Mechanism
HUANG De-liang WANG Xing-sheng
College of Humanities, Donghua University, Shanghai, P.R. China, 201620
国际会议
2010 International Conference on Public Administration(6th)(2010 第六届公共管理国际会议)
澳大利亚堪培拉
英文
745-752
2010-10-22（万方平台首次上网日期，不代表论文的发表时间）