A Probe into Correlation between Job Satisfaction of Government Employees and Public Satisfaction
Government capacity and performance determine rise and fall of the country, as well as vital interests of all citizens. And it is these workers for government, government employees that have performed all kinds of government functions and organized various activities. Entering 21s century, New Public Service Theory was proposed, providing a set of valuable system and target model for administrative reforms, especially for the construction of serviceoriented governments in many countries. Currently, China is endeavoring to construct a service-oriented government. Chinese citizens expect the government to function as a service provider, offering safeguard and service for legal activities to promote social progress. So it is of great significance to raise public satisfaction. And for above reasons, it is a necessity to probe into job satisfaction of government employees and public satisfaction. We should improve government employee management system based on people-centered principle, respect individual value and raise job satisfaction of government employees. Meanwhile, we should also strive for establishing Public Service Pledge System, conducting dynamic evaluation on the performance of government employees based on public satisfaction, and introducing government employee competition mechanism to raise public satisfaction.
Government employee Job satisfaction Public satisfaction Public Service Pledge System
LI Xin SUN Xiao-jun
School of Public Administration, Hubei University of Economics, Wuhan, PR. China, 430205 School of Foreign Language, Hubei University of Economics, Wuhan, P.R. China, 430205
国际会议
2010 International Conference on Public Administration(6th)(2010 第六届公共管理国际会议)
澳大利亚堪培拉
英文
801-805
2010-10-22（万方平台首次上网日期，不代表论文的发表时间）