Performance Measurement and City Management Innovation: Compare American CitiStat Model and Chinese CitiGrid Model

摘要：

Over the past decade, two different new city management models, CitiStat and CitiGrid, are created respectively in Baltimore City, USA, and Beijing Dongcheng District, China. The CitiStat possess four features: the staff, data, meetings and follow-up. The significant advantages of CitiStat include accurate and timely intelligence, relentless followup and assessment, and low initial investment and operating costs. Meanwhile, its disadvantages are too many complex indicators and timeless great pressure for the heads of municipal agencies. By contrast, the CitiGrid model conforms to double-axes, standardization and system of responsibility principals. CitiGrid is characterized with hierarchic organization structure, high costs, and top-to-down administrative promotion. Its substantial advantage is real-time problems detecting and reporting. Its shortcomings include high initial investment and operating costs, less citizen participation, and low efficiency to deal with problems.

关键词： Performance Measurement CitiGrid CitiStat Accountability

作者: JIN Shi-bin LIU Gui-hua

作者单位: Research Office of Jiangsu Provincial Government, Nanjing, P.R. China, 210024 School of Public Administration, South-West Jiaotong University, Chengdu, P.R. China, 610031

会议类型: 国际会议

会议名称: 2010 International Conference on Public Administration(6th)(2010 第六届公共管理国际会议)

会议地点: 澳大利亚堪培拉

会议语种:英文

页码: 211-217

在线出版日期: 2010-10-22（万方平台首次上网日期，不代表论文的发表时间）