Research on Service Government Performance Appraisal System Based on the Balanced Scorecard
With the development and progress of our society, the present society has demanded a new style of government administration and new administrative conception. All these, on the objective, urged the government to strengthen its civil public service function and social administrative function, Building service-oriented government has become a strategic goal of national administrative reform. How to improve government efficiency, improve the effectiveness of work is becoming a hot topic in public administration, while Government in building service-oriented government and the implementation of administrative services. Uniting Balanced Scorecard with the conception of service government and Government Performance, this article analyzed the intrinsic relationship between the service government and the civil public service efficiency evaluation, and proposed the conception of Service government performance appraisal system based on the Balanced Scorecard , in order to breakthrough and the starting point to improve the civil public efficiency evaluation, and further the process from the traditional administrative style to the service government style, which would finally advance the administrative reform, reference the value information for government decision-making.
Balanced scorecard Service government Institutional ethics Public service efficiency evaluation Performance evaluation system
ZHAI Yan ZHANG Xiao-dong
School of Political Science and Public Administration, University of Electronic Science and Technology of China, Chengdu, P.R. China, 610054
国际会议
2010 International Conference on Public Administration(6th)(2010 第六届公共管理国际会议)
澳大利亚堪培拉
英文
183-189
2010-10-22（万方平台首次上网日期，不代表论文的发表时间）