Citizen-centric Measurement of Official Web-sites as a Step Towards E-government in Russia
This paper presents the joint Russian-Swiss research project aimed at systematical evaluation of Russian E-government, and its comparative analysis in international perspective. This kind of research is quite innovative due to the use of new computer-based multilingual content measurement systems. Suggested approach includes a comparison of the E-services offered by government (supply side) with citizens demands through using search engines (demand side). This reveals how important and how close to citizens todays E-government concepts really are. Expected results of the project will outline the state-of-theart E-government in Russia compared to Switzerland as a benchmark of E-government. It will allow systematic comparison of all important policy fields and contribute to better evaluations within both countries. The final goal of the project is to improve E-government action plans for public administrations in order to communicate closer to citizens needs.
E-government Official web-site Citizen-centric Measurement
Vladimir SOLODOV Evgeny STIRIN Christoph GLAUSER
Moscow State University, School of Public Administration, Moscow, Russia Institute for Applied Argumentation Research, Bern, Switzerland
国际会议
2010 International Conference on Public Administration(6th)(2010 第六届公共管理国际会议)
澳大利亚堪培拉
英文
331-338
2010-10-22（万方平台首次上网日期，不代表论文的发表时间）