Developing a Matrix to Explore the Relationship between Partnering and Total Quality Management in Construction
Recently, there has been an increasing awareness and implementation of practices associated with Partnering and Total Quality Management (TQM). Partnering and TQM share similar elements, yet most of the studies on Partnering and TQM are conducted separately. There has not been a careful examination of the common and unique practices associated with these techniques. The theoretical analysis in this paper shows that Partnering can facilitate overall implementation of TQM in construction. The study tries to develop a matrix to explore to what extent Partnering can improve TQM implementation in construction. The matrix will create 3 indexes: the Degree of Partnering, the Degree of TQM and the Project Success Index. The matrix will enable the relationship between Partnering and TQM to be analyzed quantitatively, and will also help to understand the trends of Partnering and TQM application in construction and their relationships with project performance. The results of a case study are given by applying this matrix.
Partnering Total Quality Management (TQM) Relationship
Wenzhe Tang Colin F. Duffield David M. Young
Department of Qvil& Environmental Engineering The University of Melbourne, Victoria. 3010. Australia Department of Civil & Environmental Engineering The University of Melbourne, Victoria. 3010. Austral
国际会议
2003 International Conference on Construction & Real Estate Management(2003 建设与房地产管理国际会议)
哈尔滨
英文
19-23
2003-11-20（万方平台首次上网日期，不代表论文的发表时间）