Cloud-recording Based Intelligent Feedback System of Voice Information
In recent years, opinion mining becomes a novel and multiuse research topic. This technique has wide and many real-world applications, such as e-commerce, business-intelligence, information monitoring, public-opinion poll, e-learning, newspaper and publication compilation, business management, etc.|l The goal we develop the Cloud-recording system is to extract information from peoples communication through telephones which may be forgotten by accident. Recently, the system can be applied to automate the telephone survey while telephone surveys now are mainly done by humans. With the Cloudrecording system, companies or governments and do the surveys automatically which means telephone surveys can be at a greater amount and a lower cost. In the system, DSR is used to extract features of phones and we translate the phones to text with the help of SPHINX.
Opinion mining Opinion extraction Sentiment analysis DSR SPHINX
Si Mengwei Du Wenwen WuYibo Chen Jiawei
Shanghai Jiao Tong University Shanghai,China
国际会议
北京
英文
373-376
2011-08-24（万方平台首次上网日期，不代表论文的发表时间）