Using PCA to Assess the Critical Success Factor Constructs of SMEs in the Malaysian Food Industry
This paper identifies the elements that are required for quality management practices as well as challenging the competitiveness of the market in order to be successful in achieving excellent performance. Based on a review of various literature on quality management and expert opinions, eight constructs of the quality management critical success factor has been identified. A detailed instrument has been developed comprising 61 items/questions for the eight constructs of quality management practices with additional questions on the organizational performance. This paper also presents the exploratory factor analysis using principal component analysis in exploring the CSFs items but however, the result indicates that five of the items are not interpretable and therefore to be excluded in further analysis. The PCA results show that most variances are for quality assurances and therefore the CSFs elements are very significant for the SMEs in the Malaysian food industry. Finally, the CFA will substantiate the constructs as explored by EFA.
Quality Management TQM Critical Success Factor Accreditation Performance SME Food Industry Malaysia
Hayati Habibah Abdul Talib Khairul Anuar Mohd Ali Fazli Idris
UTM Razak School of Eng.and Adv. Technology Universiti Teknologi Malaysia, International Campus 5410 Faculty of Science and Technology Faculty of Economics and Business Universiti Kebangsaan Malaysia,43600 Bangi,Selangor,Malaysia
国际会议
上海
英文
1-5
2011-03-11（万方平台首次上网日期，不代表论文的发表时间）