An Empirical Study on Satisfaction of personal internet banking

摘要：

This paper studies the factors which influence the satisfaction of personal internet banking.The model of personal internet banking is established.Questionnaires is used to collect data.Data is analyzed by SPSS17.0 and LISREL8.7 to verify the model.Some recommendations is proposed to increase the satisfaction of online bankings users.

关键词： internet banking satisfaction empirical study

作者: Dai Zhuo

作者单位: School of Business,Jiujiang University Jiujiang city,P.R.China

会议类型: 国际会议

会议名称: 2011 3rd International Conference on Computer and Network Technology(ICCNT 2011)(2011第三届IEEE计算机与网络技术国际会议)

会议地点: 太原

会议语种:英文

页码: 65-69

在线出版日期: 2011-02-26（万方平台首次上网日期，不代表论文的发表时间）