Most Efficiently Allocating Resources in IT Change Management

摘要：

Enterprises of today face the challenge of managing large, complex IT systems. Change management, especially scheduling of changes, is know to be one of the most challenging problems in managing IT operations. After the use of metrics was brought into change management, mapping quantitatively the management has become possible. In this paper, we propose an optimization model for IT change scheduling that most efficiently uses the limited resources. It divides change into actions of different IT infrastructures, and relates each action with both other actions of the same change and actions of other changes. And we use a small but realistic example to validate our model.

关键词： change action IT infrastructure application cost

作者: Zhang Shuai Zhan Zhiqiang

作者单位: Academe of Network Technology Beijing University of Posts and Telecommunications Beijing, China

会议类型: 国际会议

会议名称: 2011 International Conference on Information and Computer Networks(ICICN 2011)(2011年信息与计算机网络国际会议)

会议地点: 贵阳

会议语种:英文

页码: 129-133

在线出版日期: 2011-01-26（万方平台首次上网日期，不代表论文的发表时间）