Knowledge Management Performance Evaluation based on Triangular Fuzzy Number and the Theory of Knowledge Cycle

摘要：

In order to express the differences between subjective judgments and real results and reflect the dynamic process of knowledge management performance evaluation, the paper bases on the triangular fuzzy number and knowledge cycle theory to construct a knowledge management performance evaluation index system, with knowledge acquisition, knowledge sharing, knowledge utilization and knowledge innovation as its foundation. The paper summarizes the weights of each index with the theory of triangular fuzzy number and describes how to evaluate the knowledge management performance through the observation of knowledge management performance index in detail. The effectiveness of this method is also illustrated by the empirical analysis.

作者: Xi WANG Xia CAO Xiu-hua ZHANG

作者单位: Beijing University of Posts and Telecommunications P.R.China, Harbin Engineering University P.R.China,

会议类型: 国际会议

会议名称: 2011 IEEE 18th International Conference on Industrial Engineering and Engineering Management(2011 IEEE 第十八届工业工程与工程管理国际会议 IEEM2011)

会议地点: 长春

会议语种:英文

页码: 323-328

在线出版日期: 2011-09-03（万方平台首次上网日期，不代表论文的发表时间）