Six-SigmaTM Implementation: Resource-Based View Perspective

摘要：

This study identifies and prioritizes enabling factors based on the different objectives of Six-SigmaTM implementation. Four categories of enabling factors were identified from the lens of Resource-Based View (RBV) Theory. Interviews with twenty-three Six-SigmaTM experts were carried out to answer the proposed research questions. Analytical Hierarchy Process (AHP) is then applied to prioritize the relative importance of the enabling factors (different types of resources needed) based on three expected outcomes of Six-SigmaTM implementation project. The results show that ‘soft diamension’ of resources is more important than the ‘hard dimension’ when financial benefits and company image are considered as the key expected outcome. This study contributes to the existing body of knowledge by evaluating and prioritizing enabling factors reflecting by grounded theory and expected outcomes at firm level from experts’ experience.

作者: T.Kiatcharoenpol L.Ruekkasaem D.I.Prajogo T.Laosirihongthong

作者单位: Department of Industrial Engineering, Srinakharinwirot University, Nakornnayok, Thailand Department of Industrial Engineering, Thammasat University, Bangkok, Thailand School of Business and Economics, Monash University, Melbourne, Australia

会议类型: 国际会议

会议名称: 2011 IEEE 18th International Conference on Industrial Engineering and Engineering Management(2011 IEEE 第十八届工业工程与工程管理国际会议 IEEM2011)

会议地点: 长春

会议语种:英文

页码: 1056-1060

在线出版日期: 2011-09-03（万方平台首次上网日期，不代表论文的发表时间）